Securus Technologies and Detainee Communication

If you’re unfamiliar with Securus Technologies, it is a prison technology company headquartered in Dallas, Texas. Founded in 1986, Securus Technologies is a business predicated on providing detainee communication, as well as high-tech software solutions, to the criminal justice industry. According to the company’s LinkedIn bio, Securus Technologies is a privately held company with a workforce of approximately 1,000 to 5,000 employees and specializes in call Management Systems, data Analytics, information technology, and telecommunications.

 

Although headquartered in Dallas, Texas, Securus also has regional offices in Allen, TX, Carrollton, TX, Allen, TX, and Atlanta, GA, and with considerable success in each market, Securus is recognized as a leader in civil and criminal technology solutions. In addition, the company has been described as best in class when it comes to monitoring, corrections, and investigation protocols. Securus currently provides communication technology services to over 1.2 million inmates in North America. Securus cites the ability to adapt to change, as a key component to their success. In a PR Newswire article, CEO and Chairman Richard Smith states that Securus is currently making strides to allow inmates the option of using their own mobile device to place and receive calls through the company’s Wireless Containment Solutions.

 

According to Securus Technologies, allowing inmates access to their own mobile device also benefits short-term facilities; inmates who have access to their own devices will invariably have access to important phone numbers, which could expedite bail out times. In addition, Wireless Containment Solutions allow inmates to access visitation schedules, law libraries, job finding resources, and a host of other online resources. Although these resources are not currently available to all inmates, they are available to some, and CEO and Chairman Richard Smith believes that it will be possible to offer these services to all inmates in the future.

 

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